The ITIL 4 certification scheme can be tailored to the individual needs of both individuals and organizations. It employs a modular, layered approach that allows building a comprehensive view of service management or focusing on specific knowledge areas.
ITIL Foundation provides the basics for implementing and utilizing ITIL in daily work processes within a company. It is an entry-level certification and is a prerequisite for all higher-level ITIL certifications.
To obtain the Practice Manager designation, a candidate must achieve the ITIL® 4 Create, Deliver and Support certification and any five practice-based certifications.
This certification is designed for IT specialists working in various technological and digital teams across enterprises. To obtain this certification, one must successfully pass exams in four modules:
ITIL 4 Strategic Leader demonstrates a clear understanding of how IT influences and drives business strategy. This certification consists of two modules:
ITIL 4 Extension Modules were created to expand the main ITIL 4 framework and address challenges and opportunities. They provide specialized knowledge and skills for future challenges. These modules include:
ITIL Master is the highest ITIL® certification. It illustrates the ability to implement ITIL principles across strategic, tactical, and operational levels. It demonstrates a holistic understanding of business requirements and the ability to successfully lead across functions. This certification is obtained by individuals holding valid Practice Manager (PM), Managing Professional (MP), and Strategic Leader (SL) certifications.
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