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Privacy Statement

We care about your privacy. We mean it.

1. Introduction and content of the document

Within this document you will find information regarding the processing of personal data that Pumpedu s.r.o. (hereinafter referred to as “We” or “Our Company”) processes about you, as a data subject (hereinafter referred to as “You” or “Data Subject”).

2. For what purpose do we process your personal data?

We process your personal data only for the purposes for which you have been informed by Our company. What personal data we process about you and for what purposes depends on how you provided us with your personal data. Through our website, you have the opportunity to provide us with personal data in the following ways:

2.1 Contact form

Through the contact form at https://www.pumpedu.cz/en/Contact, you have the opportunity to contact us with a request for information and answers to your questions. In this case, we process your personal data to the extent, for the purpose and from the authorization (legal title) listed here:

Purpose
Scope of processed information Legal title
Answering the questionName and surname, e-mail contact, telephone contact, message contentConsent to the processing of personal data

 The provision of this personal data by you is completely voluntary, however, without providing it, we are not able to answer your question.

2.2 Order form

Through the order form, you have the opportunity to provide your personal data, which is used to process the order on the pages of individual courses. In this case, we process your personal data to the extent, for the purpose and from the authorization (legal title) listed here:

PurposeScope of processed informationLegal title
Order processing, including payment and delivery of goods and servicesName, surname, e-mail contact, telephone contact, delivery address, billing addressNecessity to fulfill the contract
Sending the offer of products and services to our companyName, surname, e-mail contact, telephone contact, username, order historyLegitimate interest consisting in sending business messages to their previous customers pursuant to Act No. 480/2004 Coll., On certain information society services.

If you decide to order something from us, this information is necessary in order for us to be able to process your order, enter into a contract with you, on the basis of which we will provide you with the goods or services, and fulfill this contract.

In addition, we process your personal data entered in the order form so that we can offer you our products similar to those you have purchased from us. You have the right to object to the processing of your personal data for the purpose of sending business messages, on the basis of which we will immediately stop sending business messages and processing your personal data in this connection. We will also stop sending these commercial communications and processing your personal data in this regard if you indicate to us that you do not wish to receive commercial communications (eg by clicking on the appropriate link at the end of each commercial communication).

3. How long do we process your personal data?

3.1 We process your personal data only for the time strictly necessary to fulfill the purpose for which your personal data was collected. Specifically, the time for which we process your personal data is determined as follows:

PurposeProcessing time
Answering the Data Subject's querynecessary time
Performing customer registration, management and administration of the user profile5 years
Order processing, including payment and delivery of goods10 years
Sending an offer of products and services5 years

4. To whom do we pass on your personal data?

We do not know in advance to whom we will provide your personal data. Therefore, here are the categories of potential recipients with a justification why your personal data could be transferred:

RecipientReason for disclosure
Person running the website and our software (computer systems)We currently use a software solution provider that services our website and computer systems as a developer.
The person who sends the e-mailsWe may entrust the sending of e-mails to a third party to provide your e-mail address for this purpose.
External accounting firmWe currently use an external accounting firm that provides accounting as a processor.
To the contracting carrierWe use the services of a contracted carrier to deliver physical goods.
Business PartnersWe use accredited partners to provide authorized training, materials and certifications

4.1 We would like to inform you that we always comply with your right to obtain information about to whom, when and for what purpose your personal data was transferred.

5. What are your rights?

With regard to the fact that our company processes personal data about you, you have the rights about which we would like to inform you in this section. You can exercise all your rights with us in any way that suits you and that allows you to verify that you are really asking us (allows you to verify your identity), and we will try to accommodate you as much as possible. However, in order to be able to satisfy you as best as possible, we would like to ask you to exercise your rights in writing at the address of our company City Empiria, Na Strži 1702/65, 140 00 Praha 4 or at the e-mail address edu@pumpedu.cz, or as set out below.

5.1 Right to withdraw consent

If we process your personal data on the basis of your consent, it is your fundamental right to revoke your consent to the processing of personal data, including your consent to the sending of commercial communications. You can revoke the consent by requesting the address edu@pumpedu.cz.

With regard to the processing of your personal data for the purpose of sending commercial communications, you can revoke your consent to the processing of personal data and your consent to the sending of commercial communications simply by clicking on the relevant link at the end of each commercial communication.

5.2 Right of access

You have the right to access the personal data that our company processes about you, and at the same time the right to information about what personal data we process about you, for how long, what are the purposes of their processing, to whom we make it available and whether we use it for automated decision-making. (or how this automated decision-making works).

We will provide you with a copy of your personal data free of charge. Only in the event that there are several copies, we will allow you to demand the necessary payment for their provision.

5.3 Right of correction

If you find that we are processing incomplete or incorrect personal data about you, you have the right to correct the personal data or, if the purpose of processing this personal data so requires, to supplement it.

5.4 Right of deletion

You also have the right to delete your personal data, which Our company stores and processes about your person. In order to request deletion, one of the following reasons must be given:

  • Your personal data is no longer needed for the purpose for which it was collected or processed;
  • Your personal data is processed illegally by Our Company;
  • you have revoked the consent on the basis of which the processing of your personal data was carried out, and we have no other right (legal title) to further process this personal data;
  • raise an objection to the processing of your personal data if this personal data is processed for direct marketing purposes (eg sending business messages);
  • raise an objection to the processing of your personal data, which we process on the basis of our legitimate interest, and if we are unable to prove that our legitimate interest outweighs your right to deletion;
  • there is a legitimate reason to delete this personal data;
  • Our company processes the child's personal data without parental consent to such processing.

We would like to warn you that there may be a situation where your personal data cannot be deleted on the basis of your revocation of consent to the processing of personal data or on your request for the deletion of personal data. Such a case is especially a situation where the processing of your personal data is required by law. In the event that this situation occurs, Our company will inform you of the reason on the basis of which your personal data cannot be deleted despite your explicit request for deletion of personal data.

5.5 Right to portability

Another right you can exercise is the so-called transferability right. Based on this right, you can request the provision of your personal data, which was provided to us on the basis of your consent and which we process automatically. Upon request, we will provide you with your personal data that meets these conditions in a commonly used, structured and machine-readable format, or based on your request, we will pass it on to another administrator according to your destination, if it is technically feasible.

5.6 Right to restrict processing

In cases where you feel that your personal data processed by Our Company is incorrect, you have the right to request that we limit the processing of your personal data to the time strictly necessary to verify the accuracy of your personal data and their possible correction.

You also have this right in the following cases:

  • processing of your personal data by our company is illegal, but you do not want your personal data to be deleted;
  • Our company no longer needs your personal data for the purpose for which we processed it, but you insist on their processing (especially storage) by our company to determine, enforce or defend your legal claims;
  • You have raised an objection to the processing of your personal data on the basis of a legitimate interest of Our Company, in which case the processing restriction will be valid for the time necessary to determine whether our legitimate interest exceeds your right not to continue processing your personal data.

5.7 The right to object to the processing of your personal data on the basis of a legitimate interest

In view of the fact that we process some of your personal data on the basis of a legitimate interest, you have the right to object to this processing, on the basis of which we assess whether it is really in our legitimate interest to process your personal data for that purpose or whether your right to so that your personal data is no longer processed

5.8 The right to object to the processing of your personal data for the purpose of direct marketing

You have the right to object to the processing of your personal data for direct marketing purposes (eg for the purpose of sending commercial communications). In such a case, we will immediately stop processing your personal data for this purpose.

5.9 Right to complain

In the event that all the above rights are insufficient from your point of view, or you are of the opinion that in any way Our company violates your rights, you have the opportunity to file a complaint with the supervisory authority. You can file a complaint by contacting the Office for Personal Data Protection, which are available at https://www.uoou.cz/podatelna-uradu/os-1006

6 Cookies

6.1. Our website uses so-called cookies. A cookie is a short text file that a visited website sends to your browser. "Cookies" allow the website to record information about your visit, such as your preferred language and other settings. We mainly use so-called session cookies (freely translated: cookies limited to one visit). Session cookies are deleted as soon as you finish visiting our website. Cookies are not harmful to your device or its software. As a user, you can disable or limit the use of cookies in your browser.

6.2. We also use Google Analytics, provided by Google, Inc., to better understand our website visitors.

6.3. Google Analytics uses cookies to analyze how we use our website. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google, Inc. on Google's servers. All data obtained in this way will be processed anonymously. The data is intended exclusively for evaluating the use of the website. Anonymity is guaranteed by Google, Inc., not associating your IP address with any other data held by Google. No other personal information will be sent to Google, Inc., such as, email, name, phone number.

6.4. You can refuse the use of cookies, which will prevent the collection of data about you. You can do this by choosing in your browser settings. Information on setting up a specific browser can be found at the following addresses:

6.4.1. Internet Explorer: https://support.microsoft.com/cs-cz

6.4.2. Google Chrome: https://support.google.com/

6.4.3. Mozilla Firefox: https://support.mozilla.org/cs/

6.4.4. Opera: help.opera.com

6.4.5. Safari: https://support.apple.com/

6.5. More information about Cookies please find here: zde https://www.google.cz/intl/cs/policies/technologies/cookies/







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