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Agile enthusiast, lecturer of ITIL4, DevOps, PRINCE2, IPMA, SCRUM.
In his practice, he gained rich experience in managerial positions in public administration and the private sector. In recent years, he mainly devoted himself to projects at Microsoft and managed projects in the Statutory City of Liberec for several years.
He has 15 years of experience with IT Service Management standards, ITIL, project management or as a Game Leader for business simulation. Among his most successful projects are the Office online, Parking Liberec, MS Tools for budget management, investments, subsidies, PRINCE2® Accelerator (SW solution according to the PRINCE2 methodology).
The official ITIL®5 qualification scheme is clearly structured and allows for gradual development according to role, experience, and professional ambitions. From Foundation level through Managing Professional and Strategic Leader to ITIL® 5 Master, it offers systematic development of competencies in the areas of digital product management, services, and AI governance.
The new version expands the framework to include AI support for decision-making, strengthens work with value streams, and more clearly links the value chain to the service lifecycle. It brings evolution, not revolution—and builds on the principles of ITIL® 4.
General Electric (GE) is a great example of a company that has successfully implemented the Six Sigma methodology into its manufacturing processes. GE is an American multinational conglomerate active in various sectors such as aviation, energy, healthcare or finance.
The official ITIL®5 qualification scheme is clearly structured and allows for gradual development according to role, experience, and professional ambitions. From Foundation level through Managing Professional and Strategic Leader to ITIL® 5 Master, it offers systematic development of competencies in the areas of digital product management, services, and AI governance.
The new version expands the framework to include AI support for decision-making, strengthens work with value streams, and more clearly links the value chain to the service lifecycle. It brings evolution, not revolution—and builds on the principles of ITIL® 4.
General Electric (GE) is a great example of a company that has successfully implemented the Six Sigma methodology into its manufacturing processes. GE is an American multinational conglomerate active in various sectors such as aviation, energy, healthcare or finance.