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Project management 27. 6. 2024
The difference between Six Sigma and Lean Six Sigma

Both methodologies focus on improving processes and increasing efficiency. But they have different approaches and goals. Let's look at the main differences between the two methodologies.

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DevOps 20. 6. 2024
eLearning ITIL 4, PRINCE2 at a discounted price from Pumpedu

While studying in eLearning, each participant can progress at their own pace and interest. They can focus on specific topics they consider important and review them as needed. The PeopleCert e-learning platform incorporates various interactive elements.

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Project management 14. 4. 2024
The Six Sigma method and its benefits

Six Sigma is a process management and quality improvement methodology that focuses on minimizing variability and imperfections in processes and products. The goal of Six Sigma is to achieve maximum output quality and minimize the occurrence of errors or defective products.

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ITIL 1. 2. 2024
ITIL® 4 certification scheme

The ITIL 4 certification scheme can be tailored to the individual needs of both individuals and organizations. It employs a modular, layered approach that allows building a comprehensive view of service management or focusing on specific knowledge areas.

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ITIL 11. 1. 2024
Conference itSMF: AI in IT services

On January 24th and 25th, the itSMF conference will take place, organized by itSMF Czech Republic. With the advent of artificial intelligence, the question arises of whether IT service management should be intelligent and whether it should be under the control of artificial intelligence (AI).

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Project management 7. 9. 2023
The lecturer must have energy and be able to convey it to the participants

An interview with Ludmila Vráželová, a guide in the world of ITIL, COBIT, PRINCE2, IT4IT, and DevOps. Her training has been attended by more than 1,000 professionals from around the world.

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ITIL 12. 6. 2023
Is ITIL still interesting?

In this article, we question whether ITIL® is still a suitable framework for process management in IT. We define several key factors that could influence whether ITIL still remains relevant or is replaced by other approaches.

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ITIL 27. 2. 2023
IT Service Management training in a fun way

The subject of IT Service Management is a lot of theory that is not easy to teach. We at Pumpedu are lucky that our instructors are not afraid to use different methods for training and follow the procedures according to J.A. Komensky - Learning through play "Schola ludus".

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ITIL 10. 1. 2023
Changes in the validity of ITIL® and PRINCE2® certifications

From January 1, 2023, you get globally recognized exams from PeopleCert for 3 years. Subsequently, the certification must be renewed!

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ITIL 30. 8. 2022
ITIL certification scheme

The ITIL® 4 scheme consists of two streams:

ITIL® Managing Professional

ITIL® Strategic Leader

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DevOps 13. 7. 2022
IT needs elements of both ITIL and DevOps

Optimize your processes with DevOps and ITIL

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ITIL 22. 2. 2022
Sustainability in IT

When you buy a t-shirt do you think about whether it was made from recyclable/sustainable material? Whether child labor was involved? Do you recycle your waste? 

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ITIL 10. 1. 2022
ITIL and PRINCE2 prices from 1.2.2022

From 1.2.2022, PeopleCert will increase the price of its certifications and change the rules of examinations. What does it mean for customers to save on training and examinations? We have a solution for you. If you buy ITIL 4 Foundation or PRINCE2 Agile training by January 28, 2022, you will save money.

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ITIL 25. 10. 2021
ITIL from the perspective of a process implementation expert

We interviewed Rudolf Slaba, an IT process implementation expert, ITIL expert and process specialist at O2 IT Services s.r.o.. You will learn who in the organization should know ITIL, how large companies should implement ITIL, and what ITIL 4 is worth noting. Furthermore, what implementation of ITIL was the most interesting for him, and what he enjoys in the processes.

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ITIL 31. 3. 2021
Strategic Management is needed in IT

Strategic management is management focused on long-term planning and direction of the organization. In the company, he ensures that things do not happen by accident but according
to pre-planned, long-term plans. We bring you an interview with Martin Vitouš, who helps companies set strategies and shows how to take advantage of opportunities not only in IT management, but also across the entire company.