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Master the art of feedback and effective communication

Communication is a key element in any professional role. Whether you are trying to improve your listening, argumentation or conversational skills, this seminar will provide you with concrete directions for further development. You will make real progress in communicating and providing feedback.
Level
Designed for participants without knowledge and experience
basic
Course length
1 day
Language
 cz  eu
Course code
PU23010087
Personal development
Category:
Do you want this tailor-made course to your company? Contact us

Courses with lecturer

Term
Language
Place
Form
?
How and where the course takes place.
Price without VAT
15. 1. 2025 09:00 - 17:00
Language
Place
Praha
Form
classroom
?
The course with an instructor in classroom.
Code of the course: PU23010087-0010
Price without VAT
5 900 Kč
Open term
?
We will agree on a specific date together. This is a non-binding order.
Language
Place
Praha
Form
classroom
?
The course with an instructor in classroom.
Code of the course: PU23010087-0001
Price without VAT
5 900 Kč
Open term
?
We will agree on a specific date together. This is a non-binding order.
Language
Place
Praha
Form
classroom
?
The course with an instructor in classroom.
Code of the course: PU23010087-0002
Price without VAT
5 900 Kč

Expressions of participants

Jaroslav Matoušek
ČD - Telematika a.s.
"Lots of interesting ideas and practices. Excellent trainer!"
Lucie Svojanovská
ČD - Telematika a.s.
"Great lecturer.
Useful advice on ZV and how to deal with people."

Target audience

This course is intended for managers, team and company leaders, HR specialists/managers, salespeople, consultants and all those who regularly meet with clients.

Course content

  • Understanding different communication styles
  • Understanding your own communication style
  • Mastering the feedback process
  • Improving skills in providing quality feedback
  • Identification of own tendencies when providing feedback
  • Understanding individual biases in listening and communication limits
  • Practical experimentation with different approaches to people in communication and providing feedback
  • Learning to anticipate conflicts and reduce stress
  • Mastering specific steps to improve your own communication style

Objectives

  • Understanding one's own communication style and identifying its strengths and weaknesses.
  • Mastering the process of providing quality feedback and understanding individual biases in listening and communication limits.
  • Improving communication skills and strengthening the ability to perceive and listen, which will lead to better understanding of yourself and others.
  • Gaining practical experience in conveying information in a sensitive way and with regard to the perception of others.
  • Eliminating errors and shortcomings in communication with people and increasing the success of the entire team.

Lecturers

Kristina Tůmová
Kristina Tůmová

Kristina Leads experiential workshops and individual sessions focused on the development of human consciousness, work with the ego structure and the release of human potential. She coaches managers (professional, performance coaching, personality coaching) and private individuals (transformational and life coaching). Her approach is based on Mindful Coaching, Presence-Based Coaching and Somatic Coaching.

Do you want this tailor-made course for your company?

Contact us

News with the course

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Expressions of participants

Jaroslav Matoušek
ČD - Telematika a.s.
"Lots of interesting ideas and practices. Excellent trainer!"
Lucie Svojanovská
ČD - Telematika a.s.
"Great lecturer.
Useful advice on ZV and how to deal with people."

Do you want this tailor-made course for your company?

Contact us

News with the course

Náhledový obrázek novinky
Soft skills 15. 2. 2024
Captain of the Airplane as a Lecturer: The Goal Is Logical and Safe Decision-making

Stanislav Vojtíšek is a former captain of one of the world's most prestigious airlines, Turkish Airlines. As a commercial pilot, he worked since the mid-90s, flying various aircraft types, including the Airbus A330 and Boeing.

Náhledový obrázek novinky
Soft skills 19. 8. 2021
How to make it easier to return to the office?

Some people spent quite a bit of time at the home office, setting up new rituals and a daily routine. Our brains don't like to change anything, so we can feel higher levels of stress, anxiety and fear of going back to the office. Try to imagine that it is similar to when children return to school after the holidays. Some are afraid, some are looking forward. So if you are not exactly thrilled with your physical return to work, I will give you some tips on how you can make it easier. 

Náhledový obrázek novinky
Soft skills 13. 7. 2021
What did Homeoffice bring? Connected via the Internet but disconnected humanely

Many studies show that the transition of work to the online environment has changed the nature of social capital (the sum of contacts we can use effectively because we know each other). On the one hand, employees report more meetings than ever before, but on the other hand, they report greater isolation due to "less" connections with others, which makes them uneasy and changes their behavior.

Why with us