IT Service Management training in a fun way

The subject of IT Service Management is a lot of theory that is not easy to teach. We at Pumpedu are lucky that our instructors are not afraid to use different methods for training and follow the procedures according to J.A. Komensky - Learning through play "Schola ludus".

Get to know our methods used in IT administration courses:

Use Gamification:

Gamification is the use of game-like elements in non-game settings, and it is a great way to make IT management systems more engaging.

Incorporate Real-World Examples:

Using real-world examples help students see the practical application of IT management systems. We use case studies of successful companies that have implemented IT management systems to improve their operations.

Interactive Group Activities:

Interactive group activities are a fun way to teach IT management systems. We split the class into groups and give each group a scenario that requires them to manage a project using IT management systems. The groups present their strategies to the class and receive feedback.

Humor:

Humor is a great way to make dry topics more engaging.

Visuals:

Visual aids are a powerful tool for teaching complex topics. We use diagrams, flowcharts, or infographics to illustrate the key concepts of IT management systems in a more visually appealing way.

By using these techniques, we make IT management systems more engaging and fun for students, which can help improve their understanding.

Do not hesitate to participate in our trainings related to IT management:

Name	Code	Course duration	Form	Event date	Price
ITIL® 4 Foundation + exam	PU21010065-0019	3 days	virtual classroom Online training with a lecturer at a specific time. virtual classroom	open term	24 600 Kč
ITIL® 4 Foundation + exam	PU21010065-0046	3 days	virtual classroom Online training with a lecturer at a specific time. virtual classroom	15. 5. 2023 09:30	26 000 Kč
ITIL® 4 Specialist: Create, Deliver and Support + exam	PU21010067-0024	3 days	virtual classroom Online training with a lecturer at a specific time. virtual classroom	open term	33 600 Kč
ITIL® 4 Specialist: Drive Stakeholder Value + exam	PU21010069-0013	3 days	virtual classroom Online training with a lecturer at a specific time. virtual classroom	open term	33 600 Kč
ITIL® 4 Specialist: High Velocity IT + exam	PU21010070-0019	3 days	virtual classroom Online training with a lecturer at a specific time. virtual classroom	open term	33 600 Kč